SKY Interactive Shop in Shop System
The launch of the new pay TV provider, SKY, was supported via the new
multimedia shop in shop
system by ARNO and ARNO interactive. In the shortest possible time ARNO
engineered, manufactured and delivered the new system over a thousand
times in Germany an Austria.
An interactive element integrated into the
shop system provides target group offer communication and
efficient sales consulting.
To enable comprehensive support of the new positioning of the SKY brand
at the POP, a
modular system was developed reflecting the market strategy as well as
being
flexible to suit the individual dealership space configurations.
The special challenge was the extremely short to market timing. Via a
pitch, selected
designs needed to be engineered and manufactured within 8 weeks after
which a 3
week installation rollout in Germany and Austria took place.
The system is based on the Dan Pearlman agency design and consists of
interactive media pylons,
graphic pylons, counters as well as promotion banners, shelf displays
and
flexible wall solutions and can be implemented in flagships, promotion
outlets
and centralised dealers as well as small neighbourhood shops.
In the shop,customers can navigate intuitively through content on
integrated seamless
touch-screens and experience live testing of SKY offers. At the same
time the
system provides sales staff the possibility to advise customers
according to
their specific tastes via current content. All online systems were
programmed by ARNO
interactive. With the help of self developed software medi@point
content can be
centrally broadcast with regional differences. For offline systems this
takes
place via a coded USB stick. Via the integrated reporting tool, target
group
behaviour such as number of clicks per region, distributive channel,
week day
or selected theme, can be evaluated.
A specially organised hotline with online monitoring and on-site
service is available 6
days a week.
In addition ARNO offers a
German-wide service level agreement with 12 hour reaction time and a
return to
service within 5 working days.